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Understanding Your Security Score

Learn how your security score is calculated and how to improve it.

Real-Time Metric

Your Security Score updates every 30 seconds and provides actionable improvement tips when below 85.


What is Security Score?

Your Security Score is a real-time metric (0-100) that reflects your organization's overall security posture. It considers multiple factors including agent health, threat detection, response effectiveness, and system health.

FeatureDescription
Real-TimeUpdates with dashboard refresh (every 30 seconds)
ActionableQuick improvement tips when score is below 85
TrendingShows whether score is improving, stable, or declining
TransparentFull score breakdown shows each factor's contribution

Security Score Ranges

Excellent Security Posture

Outstanding security posture with comprehensive monitoring, all agents online, and no critical threats.

Characteristics:

  • All agents online and healthy
  • No critical threats unresolved
  • Few or no open security events
  • All system components operational
Maintain Excellence

Continue regular monitoring and keep all agents updated to maintain this score.


What Affects Your Score

Your security score is calculated based on six key factors:

FactorWeightDescription
Agent Health25%Percentage of deployed agents that are online and connected
Threat Response20%Effectiveness based on number of open security events (fewer = better)
Resolution Rate20%Based on critical threat count (no critical threats = 100%)
Coverage15%Agent deployment coverage across your infrastructure
System Health10%Percentage of system components that are healthy and operational
Security Hygiene10%Overall security configuration and practices

Score Breakdown

The Security Score card displays a breakdown section showing each factor's contribution:


How to Improve Your Score

Quick Improvements

When your score is below 85, the Security Score card displays specific tips:

FactorImprovement Action
Agent HealthBring offline agents back online
Threat ResponseResolve open security events
Resolution RateAddress critical threats immediately
CoverageDeploy agents to more systems
System HealthCheck degraded system components
Security HygieneEnable MFA for all users

Score Trend Indicator

The Security Score card includes a trend indicator:

TrendIndicatorMeaning
Improving↑ Up arrowNo critical threats and good agent health
Declining↓ Down arrowMultiple critical threats detected
Stable→ Horizontal lineScore is holding steady
💡 Tips for Improving Your Trend
  • Review daily - Check your score at least once per day
  • Address criticals first - Critical threats heavily impact your trend
  • Maintain agent health - Keep all agents online and updated
  • Close events promptly - Don't let events accumulate

What's Next?

GuideDescription
Agent Health MonitoringMonitor and improve agent health to boost your score
Agent TroubleshootingResolve agent issues affecting your score
Dashboard TourExplore all dashboard features