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Understanding Your Security Score

Learn how your security score is calculated and how to improve it.

What is Security Score?

Your Security Score is a real-time metric (0-100) that reflects your organization's overall security posture. It considers multiple factors including agent health, threat detection, response effectiveness, and system health. A higher score indicates better protection and faster threat response.

The Security Score is displayed on your Dashboard as a circular gauge with color-coded indicator:

  • Green: Excellent (85-100)
  • Emerald: Good (70-84)
  • Yellow: Fair (50-69)
  • Red: Needs Attention (0-49)
FeatureDescription
Real-TimeUpdates with dashboard refresh (every 30 seconds)
ActionableQuick improvement tips when score is below 85
TrendingShows whether score is improving, stable, or declining
TransparentFull score breakdown shows each factor's contribution

Where to Find Your Security Score

Your Security Score is prominently displayed on the main Dashboard page:

  1. Log in to your Dashboard
  2. The Security Score card appears in the main content area
  3. The gauge shows your current score with trend indicator
  4. Below the gauge, view the detailed score breakdown

Security Score Ranges

Excellent (85-100)

Outstanding security posture. Comprehensive monitoring, all agents online, and no critical threats.

Characteristics:

  • All agents online and healthy
  • No critical threats unresolved
  • Few or no open security events
  • All system components operational

Good (70-84)

Solid security practices with room for improvement. Most key areas covered with minor gaps.

Characteristics:

  • Most agents online (>90%)
  • Limited critical threats
  • Some open security events
  • Most systems healthy

Fair (50-69)

Basic security monitoring in place but significant improvements needed. Several areas require attention.

Characteristics:

  • Some agents offline
  • Open security events accumulating
  • Some critical threats unresolved
  • System health issues present

Needs Attention (0-49)

Critical security gaps detected. Immediate action required to establish basic protection.

Characteristics:

  • Many agents offline or missing
  • Multiple unresolved threats
  • Critical threats left unaddressed
  • System components unhealthy

What Affects Your Score

Your security score is calculated based on six key factors:

FactorWeightDescription
Agent Health25%Percentage of deployed agents that are online and connected
Threat Response20%Effectiveness based on number of open security events (fewer = better)
Resolution Rate20%Based on critical threat count (no critical threats = 100%)
Coverage15%Agent deployment coverage across your infrastructure
System Health10%Percentage of system components that are healthy and operational
Security Hygiene10%Overall security configuration and practices

Each factor is scored 0-100, then weighted to produce your total score.

Score Breakdown

The Security Score card displays a breakdown section showing:

  • Factor Name: Each of the six scoring factors
  • Individual Score: That factor's score (0-100%)
  • Progress Bar: Visual representation of the factor's health
  • Weight: How much this factor contributes to your total score

This transparency helps you identify exactly which areas need improvement.

How to Improve Your Score

Quick Improvements (Shown on Dashboard)

When your score is below 85, the Security Score card displays specific tips based on your lowest-scoring factors:

  • Agent Health: Bring offline agents back online
  • Threat Response: Resolve open security events
  • Resolution Rate: Address critical threats immediately
  • Coverage: Deploy agents to more systems
  • System Health: Check degraded system components
  • Security Hygiene: Enable MFA for all users

Short-Term Actions

  • Deploy agents to remaining critical systems
  • Resolve all open critical and high-severity threats
  • Ensure all agents are updated to the latest version
  • Configure alert notifications for faster response

Long-Term Strategy

  • Establish incident response workflows
  • Conduct regular security training for team
  • Implement proactive threat hunting
  • Review and optimize detection rules regularly

Score Trend Indicator

The Security Score card includes a trend indicator showing whether your score is:

  • Improving (up arrow): No critical threats and good agent health
  • Declining (down arrow): Multiple critical threats detected
  • Stable (horizontal line): Score is holding steady

Track your trend over time to ensure your security posture continues to improve.

What's Next?