Account Setup

Get started with your CastellanAI customer account.

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CastellanAI is currently in final development. Join our waitlist to be notified at launch!

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Creating Your Account

Step 1: Sign Up

1. Visit https://castellanai.com/signup
2. Enter your email address
3. Create a secure password (minimum 8 characters)
4. Accept the Terms of Service
5. Click Create Account

Password Tips

Use a strong password with at least 12 characters, including uppercase, lowercase, numbers, and symbols.

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Email Verification

1. Check your inbox for a verification email from noreply@castellanai.com
2. Click the verification link
3. Your account is now active

📧 Didn't receive the email?

• Check your spam/junk folder
• Wait a few minutes and check again
• Request a new verification email from the login page
• Contact support@castellanai.com if issues persist

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First Login

1. Navigate to https://castellanai.com
2. Enter your email and password
3. Click Sign In

Two Interfaces

After logging in, you'll access the Customer Portal. From there, click Open Security Dashboard to access the security monitoring interface.

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Profile Settings

Access your profile from the top-right menu → Settings.

Personal Information

Field	Description	Required
First Name	Your first name	✅
Last Name	Your last name	✅
Email	Your account email (requires verification to change)	✅
Company Name	Your organization name	✅
Job Role	Your position (Security Analyst, CISO, IT Manager, etc.)	Optional
Time Zone	Used for event timestamps	✅
Contact Phone	For account recovery and critical alerts	Optional

Security Settings

🔑 Password

Change Password

1. Go to Settings → Security → Change Password
2. Enter your current password
3. Enter and confirm your new password
4. Click Update Password

Password Requirements

• Minimum 8 characters
• Mix of uppercase, lowercase, numbers, and symbols
• Cannot reuse recent passwords

🛡️ Two-Factor Auth

Two-Factor Authentication (Recommended)

Add an extra layer of security:

1. Go to Settings → Security → Two-Factor Authentication
2. Choose your method:
   • Authenticator App (Google Authenticator, Authy)
   • SMS (text message codes)
   • Email (verification codes)
3. Follow the setup wizard
4. Save your backup codes securely

Learn more about MFA →

🔐 API Keys

API Keys

Manage API access for integrations:

1. Go to Settings → Security → API Keys
2. Click Generate New Key
3. Copy and store the key securely
4. Set permissions and expiration

Security

API keys provide full access to your account. Never share them publicly or commit them to version control.

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Organization Settings

If you're an organization administrator:

Setting	Description
Team Members	Invite colleagues to your organization
Roles	Assign viewer, editor, or admin roles
Billing Contact	Set who receives invoices

👥 Managing Team Members

1. Go to Settings → Team
2. Click Invite Team Member
3. Enter their email and select a role
4. They'll receive an invitation email

Learn more about team management →

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What's Next?

Guide	Description
Managing Agents	Deploy and monitor agents
Billing & Subscriptions	Manage your subscription
Dashboard Guide	Learn the Security Dashboard

Need Help?

Contact support@castellanai.com for account assistance.